Hello and welcome to my rambling collection of articles, thoughts and opinions of mine.
Growing up I was always fascinated by how things worked, and more importantly ways things could be done better.
Being a heating engineer was never part of my plan growing up- I joined the industry almost by accident. My girlfriend (now wife) and I had a broken boiler. We called upon a local firm who unfortunately made the issue significantly worse! Someone from another firm had to replace the boiler in the end, upon seeing his craftmanship and passion for his trade I was hooked.
I was lucky enough to get a British Gas service and repair apprenticeship and have never looked back. Thanks to the training and experience gained I was the first in my class to progress to a full engineer. My role involved a huge variety of work all revolving around repairing and servicing boilers and heating systems from combi boilers in flats to large systems in 10 bedroom mansions.
I always loved the work, meeting all different kinds of people and my amazing colleagues but after several years tired of the company’s senior management. From obsessive cost cutting, sales targets, reconditioned parts, job time limits I was realising it was no longer the job for me, nor were my customers getting the service they quite rightly should be getting.
The contract dispute and later strike of 2020-21 was the final straw for me and in November 2020 with the support of my wife and nearly 2 year old twin boys I took the brave decision to leave and start my own company.
Although stressful at times I have thoroughly enjoyed building a business to be proud of. A business run how it should be run – with customers first and not distant shareholders. Without happy and warm customers I don’t have a business.
If you’re after a friendly, reliable and trustworthy Bracknell heating and gas engineer please get in touch